Mq88 is fully committed to protecting every member's privacy. This document transparently explains how we collect, use, store, and protect your personal information as a player on our platform.
Quick Summary: mq88 collects your personal data solely for legitimate and necessary purposes — to verify your identity, process financial transactions, enhance your gaming experience, and comply with legal requirements. We do not sell your data to third parties for marketing or commercial purposes.
This Privacy Policy is published by mq88 ("we", "Platform") and applies to all users who access or use mq88 services through the official website at mq88.plus or via our official mobile app.
We take privacy issues extremely seriously. In this digital age, personal data protection is not merely a legal obligation — it is our moral responsibility to every player who has placed their trust in the mq88 platform. That is why we continuously invest in the latest security infrastructure to ensure your information is always protected.
By using the mq88 platform, you acknowledge that you have read and understood this Privacy Policy, and agree to how we process your personal data as described in this document. If you do not agree, please discontinue use of the platform and contact us for account closure.
mq88 adheres to the Malaysian Personal Data Protection Act 2010 (PDPA) and international data security standards across all our data processing operations.
Mq88 collects various types of information depending on how you interact with our platform. Below are the data categories we collect and their respective purposes:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, passport | KYC verification, legal compliance |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, digital wallet details | Deposit and withdrawal processing |
| Usage Data | Gaming history, betting records, usage patterns | Service improvement, fraud detection |
| Technical Data | IP address, device type, operating system, web browser | Account security, performance analysis |
| Communication Data | Support chat logs, emails, complaints | Issue resolution, quality control |
We may also collect data from trusted third-party sources, such as identity verification service providers and anti-fraud agencies, to ensure platform integrity and the security of all members.
You are not required to provide all requested information. However, failure to provide certain information may result in our inability to deliver some services, including the processing of fund withdrawals.
Every piece of data we collect is used for a clear and legitimate purpose. mq88 does not process your personal data for any unrelated purpose without first obtaining your consent. The following are the primary purposes for which your data is used:
mq88 will never use your personal data for purposes unrelated to our platform services or that could harm your interests as a player.
Mq88 employs a multi-layered security infrastructure to ensure your personal data is always protected against unauthorized access, modification, or disclosure. Our key security measures include:
Data Retention Period: mq88 retains your personal data only for as long as necessary for the stated purposes or as required by law. In general:
While we take all reasonable precautions, no security system is 100% breach-proof. In the event of a material data breach, we will notify you within 72 hours.
Mq88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the course of delivering our services, we may share certain information with the following parties in limited circumstances:
Every third party working with mq88 is required to comply with data protection standards equal to or stricter than those we uphold ourselves.
The mq88 website uses cookies and similar tracking technologies to enhance the user experience and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the mq88 platform. For more information, refer to your web browser's help documentation.
As a mq88 player, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If any of your personal data is inaccurate or out of date, you have the right to request a correction through your account settings or our support team.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention requirements.
You may object to the processing of your personal data for direct marketing purposes at any time without providing any reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
Under certain circumstances, you may request that we restrict the processing of your personal data while awaiting review or resolution of a dispute.
To exercise any of the rights above, please contact our privacy team at [email protected] including your account number and a copy of your identification document for identity verification.
The mq88 platform is restricted to users aged 18 years and above only. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that personal data of an underage minor has been collected without our knowledge, we will take immediate action to delete that information and fully close the account in question.
If you are a parent or guardian who believes your child has registered an account at mq88, please contact our support team immediately at [email protected] so that we may take the appropriate action.
Mq88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform service improvements.
When significant changes occur, we will:
Continued use of the mq88 platform after the effective date of any amendment will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding how mq88 handles your personal data, please contact us through the following channels:
Our team will endeavor to respond to all privacy-related inquiries within 5 business days. For more complex issues or those requiring in-depth investigation, response times may be longer and we will inform you of the expected timeframe.
If you are unsatisfied with our response to your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia for independent investigation.
We don't just say it — we prove our commitment through real actions and technology
All data transmitted between you and the mq88 platform is encrypted with 256-bit SSL technology — the same security standard used by international banking institutions.
Mq88 has never and will never sell player personal data to third parties for marketing purposes. Your data is used only for the purposes you have consented to.
The mq88 security system operates around the clock to detect and block any unauthorized access attempts, cyberattacks or suspicious activity.
Our KYC identity verification process uses a secure, encrypted system. Your documents are stored with the highest level of protection and are not shared with any unrelated parties.
Mq88 operates in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA), ensuring all our data practices meet local legal requirements.
You have full control — access, correct, delete or restrict the use of your data at any time. Our privacy team is ready to help you exercise these rights.
Your privacy and security are our top priority. Register now and enjoy a safe, fair and exciting online gaming experience alongside thousands of mq88 members across Malaysia.