Terms and Conditions MQ88 — Complete Platform Usage Guide

By accessing, registering for, or using any part of the mq88 platform — whether through the website, Android mobile app, or iOS — you acknowledge that you have read, understood, and agree to be fully bound by these terms and conditions.

These terms apply to all mq88 platform users without exception, including visitors who are merely browsing the website, registered members who are actively playing, and anyone using any service or feature provided by mq88.

Mq88 reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain informed of any latest changes.

To register and use mq88 services, you must meet the following eligibility requirements without exception:

• Aged at least 18 years of age at the time of registration and throughout the duration of platform usage.
• Being an individual with full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any jurisdiction that prohibits online gambling activities.
• Never previously restricted, suspended, or banned from the mq88 platform for violations of its terms.
• Acting on your own behalf and not as an agent or representative of any third party.

If it is found that you have provided false information regarding your eligibility, mq88 reserves the right to immediately terminate your account and forfeit any balance or winnings held within that account.

Each player is only permitted to hold one account only on the mq88 platform. Holding more than one account by the same individual is strictly prohibited and may result in the termination of all associated accounts.

During the registration process, you are required to:

• Providing complete, accurate, and up-to-date personal information including your full name, date of birth, and valid contact details.
• Creating a strong password and keeping it confidential — do not share your password with anyone, including family members.
• Submitting identity verification documents (KYC) when requested by the mq88 team for verification and security purposes.
• Ensuring that any registered bank account or digital wallet details are in your own name and valid.

Mq88 shall not be held responsible for any losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

Mq88 supports a wide range of deposit and withdrawal methods suited for Malaysian players, including online banking via FPX, digital wallets such as Touch 'n Go eWallet, GrabPay and Boost, as well as direct bank transfers to all major Malaysian banks.

Regarding deposits:

• All deposits are processed in real time and credited to your mq88 account instantly.
• Minimum and maximum deposit limits vary by payment method — please check the deposit page for the latest details.
• Deposits may only be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Mq88 does not charge any processing fees for deposits.

Regarding withdrawals:

• Withdrawal requests are typically processed within 3 to 5 minutes during normal operating hours.
• Withdrawals will be processed to the same payment method used for the deposit, or to a verified bank account.
• Identity verification (KYC) is required before the first withdrawal is approved. Required documents include a valid copy of your national ID or passport.
• Mq88 reserves the right to place a withdrawal on hold for security review purposes if there is any suspicious or unusual activity on the account in question.

Mq88 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload deposit bonuses, weekly cashback, festive promotions, and a VIP loyalty programme. All bonuses are subject to specific conditions stated in each respective promotional offer.

General terms applicable to all mq88 bonuses:

• Each bonus has a wagering requirement (wagering requirement) that must be met before any wins from bonuses can be withdrawn.
• Bonuses may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
• Mq88 reserves the right to cancel any bonus if there is evidence of abuse or any attempt to manipulate the promotions system.
• Some bonuses have an expiry date — make sure you use them before the validity period ends.
• Bonuses cannot be transferred to another player or redeemed for cash directly without fulfilling the wagering requirements.

All games available on the mq88 platform — including slots, Live Casino, sports betting, and fish shooting — are subject to their respective specific rules as set by the relevant game providers.

• All games use a Random Number Generator (RNG) that has been independently audited by internationally recognised certification bodies to ensure fairness and transparency.
• In the event of a technical disruption during gameplay, incomplete rounds will be voided and bets will be returned to the player.
• Game results are final once processed by mq88's servers and cannot be disputed unless there is clear evidence of a technical failure.
• Minimum and maximum betting limits vary by game type — please review each game's details before playing.
• Mq88 is not liable for any losses arising from a player's own errors in making selections or wagering.

Mq88 is committed to maintaining a fair, safe, and enjoyable gaming environment for all members. As such, the following activities are strictly prohibited and may result in immediate account termination:

• Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit bugs within any game or platform system.
• Bonus Abuse: Creating multiple accounts to repeatedly claim bonuses or colluding with other players to manipulate bonus conditions.
• Use of Illegal Software: Using bots, automated scripts, artificial intelligence software, or any third-party tools to gain an unfair advantage in games.
• Money Laundering: Using the mq88 platform for any money laundering activities or to finance illegal activities.
• System Abuse: Attempting to hack, breach, or disrupt the technical infrastructure of the mq88 platform.
• False Identity: Registering using false identity information or impersonating another individual.

Mq88 takes the personal data protection of all members seriously. Our platform uses 256-bit SSL encryption for all data transmissions, and your personal information will not be shared with any third party without your consent, unless required by law.

By registering at mq88, you agree that we may collect and process your personal data for the purposes of:

• Identity verification and compliance with KYC requirements.
• Processing of financial transactions and account management.
• Sending promotional information and exclusive offers (you may unsubscribe at any time).
• Improvement of platform services and user experience.
• Compliance with applicable legal and regulatory requirements.

For more information on how we handle your personal data, please refer to our Privacy Policy full policy.

Mq88 provides its platform on an "as is" basis and makes no warranties regarding continuous availability, accuracy, or the suitability of the platform for any particular purpose.

• Mq88 is not liable for any direct, indirect, consequential, or incidental losses arising from the use of or inability to use the platform.
• Mq88 does not guarantee that the platform will be free from interruptions, technical errors, or viruses, although we continuously strive to ensure optimal performance.
• Losses resulting from internet service disruptions on the user's end or from third-party service providers are beyond mq88's responsibility.
• Mq88's maximum liability under any circumstances shall not exceed the total amount deposited by the player in the 30 days preceding the relevant claim.

Either you or mq88 may terminate the account at any time, subject to the following conditions:

Termination by Player:

• You may request account closure at any time through our customer support team.
• Any eligible balance in the account will be returned to you once all withdrawal conditions have been met.
• Account closure cannot be processed if there are active wagers or pending transactions.

Termination by mq88:

• Mq88 reserves the right to terminate or suspend an account without prior notice if these terms and conditions are breached.
• In cases of confirmed fraud or illegal activity, mq88 reserves the right to confiscate all balances and wins in the relevant account.
• Mq88 also reserves the right to close accounts that have been inactive (with no login or transaction activity) for more than 12 consecutive months.

Mq88 reserves the right to update, amend, or replace any part of these terms and conditions at any time at our sole discretion. Any material changes will be communicated to members via their registered email or in-platform notification.

Continued use of the mq88 platform after any amendments take effect will be considered acceptance of the updated terms. We therefore recommend reviewing this page regularly — at least once a month — to stay informed of the latest terms.

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of mq88's services, our support team is available at all times through the following channels:

• Live Chat: Available 24/7 directly through the mq88 platform
• WhatsApp & Telegram: Instant support in Bahasa Melayu and English
• Email: [email protected] (response within 24 business hours)

For issues related to responsible gaming or if you need self-control assistance, please visit the Responsible Gaming page for information and available support resources.